98jili Privacy Policy — Your Data Rights as a Filipino Player
At 98jili, protecting the personal information of our Filipino players is a responsibility we take seriously. This Privacy Policy explains exactly what data we collect, why we collect it, how it is stored and secured, and the rights you hold over your own information. This policy applies to all users who access the 98jili platform in the Philippines, whether through a mobile browser or desktop device. We encourage you to read this document carefully before registering an account or making any transaction. Your continued use of the platform following any update to this policy constitutes your acceptance of the revised terms.
Last reviewed: 2025. This Privacy Policy applies to all registered and prospective users of the 98jili platform in the Philippines.
Information We Collect
When you register an account or use the 98jili platform, we collect several categories of personal information to provide a safe, functional, and enjoyable gaming experience. The types of data we gather fall into the following groups:
- Account Information: Your full legal name, date of birth, registered email address, username, encrypted password, and any government-issued identification documents submitted during identity verification.
- Device and Browser Data: Technical information including your device type, operating system, browser version, IP address, screen resolution, and unique device identifiers. This data is collected automatically when you access the platform on mobile or desktop.
- Philippine Peso Payment Information: Transaction records including deposit amounts, withdrawal requests, payment method references, and PHP balance history. We do not store full bank account numbers or card details directly — these are handled by our certified payment processors.
- Usage Data: Your activity on the platform, including pages visited, game categories accessed (sportsbook, live casino, slot online, quick bet), session duration, wagers placed, and support interactions.
- Communications Data: Records of any messages, support tickets, feedback, or queries you send to the 98jili support team, including timestamps and the content of those communications.
- Cookies and Tracking Data: Information gathered through cookies, pixel tags, and similar technologies as described in Section 3 of this policy.
We collect only the data that is necessary for the purposes described in this Privacy Policy, and we do not collect sensitive personal information beyond what is required for identity verification, responsible gaming compliance, and payment processing. All data collection on the 98jili platform is conducted in accordance with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173).
How We Use Your Data
The personal information we collect from Filipino players is used strictly for the following purposes, all of which are necessary to operate the 98jili platform safely and in compliance with applicable law:
- Account Management: To create, verify, maintain, and secure your player account, including processing login requests, resetting passwords, and confirming identity during withdrawal requests.
- Service Delivery: To provide access to the sportsbook, live casino, slot online, and quick bet categories, to settle wagers correctly, and to process PHP deposits and withdrawals in a timely manner.
- Regulatory Compliance: To meet our obligations under Philippine gaming regulations, anti-money laundering (AML) requirements, and the Data Privacy Act of 2012, including age verification and transaction monitoring.
- Platform Improvement: To analyse usage patterns, identify technical issues, test new features, and improve the overall mobile and desktop experience for players across the Philippines.
- Responsible Gaming: To monitor account activity for signs of problem gambling behaviour, enforce self-exclusion requests, and communicate responsible gaming resources to users who may need support.
- Customer Support: To respond to your inquiries, resolve disputes, investigate complaints, and maintain records of communications for quality assurance purposes.
- Security and Fraud Prevention: To detect, investigate, and prevent fraudulent transactions, account takeovers, and other activities that may harm users or the integrity of the platform.
98jili does not use your personal data for unsolicited marketing to third parties, and we do not sell or rent your information to external advertisers. Any communication we send to you — such as account notifications, transaction confirmations, or platform updates — will be directly related to your use of the platform and your account status.
Cookies and Tracking Technologies
The 98jili platform uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to gather anonymised usage data that helps us improve the experience for all players. A cookie is a small text file placed on your device by the platform when you visit, and it allows the system to recognise your browser across sessions. Cookies do not contain your password or payment details and cannot execute programs on your device.
We use the following categories of cookies on the 98jili platform:
- Essential Cookies: Required for the platform to function. These include session cookies that keep you logged in during a visit and security cookies that help prevent cross-site request forgery. You cannot opt out of essential cookies while continuing to use the platform.
- Functional Cookies: Used to remember your language preferences, display settings, and any customisations you have applied to your account dashboard. These improve convenience across sessions.
- Analytics Cookies: Used to collect anonymised data about how users navigate the platform, which game categories are most visited, and where users encounter technical difficulties. This data is used solely for internal platform improvement and is not shared with third-party advertisers.
- Security Cookies: Used to detect and prevent automated access, suspicious login patterns, and potential fraud attempts. These help protect your account and the integrity of the platform.
Most modern browsers allow you to view, manage, and delete cookies through your browser settings. If you choose to block all cookies, please note that some parts of the 98jili platform may not function correctly, including the login process and game loading. You can review your browser's help documentation for instructions on managing cookie preferences on your specific device or browser version.
Data Storage and Security
98jili stores all user data on secure servers with access controls, encryption, and regular security audits in place. Personal information submitted during registration and identity verification is encrypted at rest and in transit using industry-standard protocols. PHP transaction records are maintained in secure, access-restricted database environments and are accessible only to authorised personnel who require them to perform their job functions. We apply the principle of least privilege across our internal systems, meaning staff can only access the data categories relevant to their specific role.
We retain your personal data for as long as your account remains active, and for a reasonable period thereafter as required by Philippine regulatory obligations, including anti-money laundering record-keeping requirements. If you request account closure, we will anonymise or securely delete your personal information within a reasonable timeframe, except where retention is required by law or legitimate compliance purposes. In the event of a data security incident that materially affects your personal information, 98jili will notify you and the relevant Philippine data protection authority in accordance with the timelines and procedures required under the Data Privacy Act of 2012. We continuously review and update our security measures to respond to evolving threats and to maintain the trust of our Filipino player community.
Sharing Data with Third Parties
98jili does not sell, trade, or rent your personal information to third parties for marketing purposes. However, in order to operate the platform and comply with our legal obligations, we may share certain data with a limited set of trusted service providers and regulatory bodies. Any third party that receives user data from 98jili is contractually required to handle it in accordance with applicable data protection laws and to use it only for the specific purpose for which it was shared.
The categories of third parties with whom we may share your data include:
- Payment Processors: Certified payment service providers that handle PHP deposit and withdrawal transactions on behalf of 98jili. These providers receive only the transaction data necessary to complete the payment and are bound by their own regulatory and security obligations.
- Identity Verification Services: Third-party providers used to verify the age and identity of players during registration or when additional verification is required, in compliance with Philippine gaming and AML regulations.
- Technology and Infrastructure Providers: Cloud hosting, content delivery, and platform infrastructure partners who process data on our behalf under strict data processing agreements.
- Regulatory and Law Enforcement Authorities: Philippine government agencies, gaming regulators, or law enforcement bodies when we are legally required to disclose information, such as in response to a court order, a regulatory audit, or an AML investigation.
We do not share your data with third-party advertisers, affiliate marketing networks, or data brokers. If our business structure changes — for example, through a merger or acquisition — user data may be transferred as part of that transaction, and affected users will be notified in advance where practically possible and required by law.
Your Rights as a User
As a registered player on the 98jili platform and as a data subject under the Philippine Data Privacy Act of 2012, you hold a set of enforceable rights in relation to your personal information. 98jili is committed to honouring these rights in a timely and transparent manner. To exercise any of the rights listed below, please contact our support team directly at [email protected] with your registered account details and a clear description of your request.
- Right to Access: You may request a copy of the personal data we hold about you, including the categories of data collected, the purposes for which it is processed, and any third parties with whom it has been shared.
- Right to Correction: If any personal information we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. This includes your registered name, contact email address, and any documentation submitted for identity verification.
- Right to Erasure: You may request that we delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. Note that certain records — particularly those related to financial transactions and regulatory compliance — may need to be retained for a defined period regardless of your erasure request.
- Right to Object: You may object to the processing of your personal data in specific circumstances, including where processing is based on legitimate interest rather than legal obligation or contractual necessity.
- Right to Data Portability: You may request a machine-readable copy of the personal data you have provided to 98jili so that it can be transferred to another service provider, where technically feasible.
- Right to Lodge a Complaint: If you believe 98jili has mishandled your personal data, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines.
We will respond to all valid data rights requests within the timeframes prescribed by Philippine law. In most cases, we aim to acknowledge your request within five business days and to complete it within thirty calendar days, unless the volume or complexity of the request requires additional time, in which case we will notify you of the expected timeline.
Protection of Minors
The 98jili platform is strictly intended for adults aged 21 years and above, in accordance with Philippine law governing online gaming participation. We do not knowingly collect, store, or process the personal data of anyone under 21 years of age. During registration, all prospective players are required to confirm their age and, where necessary, submit government-issued identification to verify that they meet the minimum age requirement. Any account found to have been created by a person under 21 will be immediately closed, and any data associated with that account will be securely deleted as promptly as our compliance obligations permit.
If a parent or guardian becomes aware that their child has provided personal information to 98jili or has attempted to register an account, they should contact our support team immediately at [email protected]. We will investigate the matter promptly, close the account if confirmed as belonging to a minor, and ensure that all associated personal data is removed from our systems. 98jili takes the protection of minors extremely seriously and continuously reviews our age verification processes to prevent underage access. We also encourage parents and guardians to use available parental control tools on shared devices to restrict access to online gaming platforms. For further guidance on responsible gaming and self-protection tools, please visit our Responsible Gaming page.
Policy Updates
98jili reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in our data practices, platform features, regulatory requirements, or applicable law. When material changes are made to this policy, we will notify registered users by sending an email to the address on file and by prominently displaying a notice on the platform. The revised policy will be published on this page with an updated review date, and your continued use of the platform following publication of the updated policy constitutes your acceptance of those changes.
Minor updates — such as clarifications of existing language, corrections of typographical errors, or reformatting that does not alter the substantive meaning of any provision — may be made without direct user notification but will always be reflected in the published document on this page. We encourage all 98jili players in the Philippines to review this Privacy Policy periodically to stay informed of how their personal data is being handled. If you have any questions about a recent update or about the meaning of any provision in this policy, please contact our support team using the details provided in Section 9 below.
How to Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way 98jili handles your personal information, our support team is available to assist you. We aim to provide clear, timely, and helpful responses to all privacy-related inquiries from our Filipino player community. Whether you want to exercise one of your data rights, report a potential privacy issue, or simply seek clarification on how a particular type of data is used, please reach out to us directly.
You can contact the 98jili privacy and support team by email at: [email protected]. Please include your registered account email address, a brief description of your inquiry, and — where relevant — the specific section of this Privacy Policy that relates to your question. This helps our team route your request to the right person and respond as efficiently as possible. For general platform help, account queries, and gaming-related questions, you can also visit our FAQ page for quick answers to the most common topics. We are committed to being open, responsive, and accountable in all matters relating to your personal data and your privacy as a 98jili player in the Philippines.
Your Privacy Matters to Us
At 98jili, every Filipino player deserves to know exactly how their data is protected. If you have read our Privacy Policy and feel confident in how we handle your information, you are welcome to create a free account and enjoy our full range of games — from live casino to sports betting — with full Philippine Peso support. If you still have questions, our FAQ covers the most common topics in plain language.